FAQs

We are not your typical counseling practice. While counseling has been our primary focus in past years, we believe it is equally important to offer other services to help you to be well. We provide yoga, massage, and nutrition services to support a more holistic approach to your wellness. Engage in one or more to promote a better quality of life for you.

Counseling helps you deal with personal issues, ranging from minor to major. By talking with a therapist or counselor, you learn better ways to express your feelings and improve your relationships. It’s a time dedicated to you, allowing you to be yourself and have someone understand you. Some people say, “I have friends that I talk to, so I don’t need counseling”. Friends are great. However, counseling is different from talking to a friend. When you talk with friends, you tell them your problems, and then you have to help them with theirs. In counseling, it’s all about you. You get to have someone support you with no expectation of you being their problem solver.

More than 80% of people who engage in counseling are better off than those who do not, according to recent research. Counseling helps people pinpoint problems and understand how they can make things better. Counseling can shed light on complicated situations, and help people find solutions to problems.

To start, we recommend that you read therapists’ information under the “Meet our Team” tab to get a good sense of who your therapist is and what are the specialty areas.

Secondly, you may contact us at 704-910-2055 or email us to schedule a free, 10-minute telephone consultation, that as a starting point, we can speak together about your needs. The first time we talk, your therapist will ask you to give a brief description of the personal concerns you are interested in addressing in counseling, and will let you know how he/she may be able to help. Often times, people can get a good sense of us in this consultation call and whether they feel a comfortable vibe. If it feels right, we’ll schedule your first counseling appointment. If for some reason it does not feel like we’re the best therapist for you, we would offer to refer you to someone who may be better suited to you and your needs.

Excellent question! When you arrive, please have a seat in our waiting room. You will be greeted by our office assistant who will request that you complete therapy consent forms. When you are done, your therapist will greet you and invite you into his/her confidential room. Your therapist will invite you to share your story and will help you express why you are seeking help at this time. If you both feel good about moving forward, then you and your therapist will decide how often you will meet and what issues you will work on together.

Not at all. You may engage in any of our services at any time. Each can stand alone or be used in combination with another to compliment your wellness practices.

A Registered Dietitian, now called a Registered Dietitian Nutritionist (RDN) is a healthcare professional who has completed, at minimum, a 4-year college degree, and 1-year supervised clinical practice. Registered Dietitian Nutritionists must also pass a national exam, obtain state licensure, and maintain that license through continuing education and training.

The term Nutritionist is not regulated, and therefore, does not have standard requirements. Nutritionists can have varying levels of education from various sources, and are not recognized as part of a medical team.

A dietitian is like a therapist for your body. A dietitian helps to keep your digestive system and body running smoothly. Some of the reasons people seek a dietitian are: You want practical lifestyle advice; You think you have a food allergy; You’ve been diagnosed with diabetes, hypertension, or high cholesterol; You’re training for a marathon; You’re overeating when emotional; You have tried every diet; Your stomach goes haywire when you eat dairy; Your bowels are irregular; You’re constantly thinking about food; You want to gain or lose weight; or you’re pregnant, planning to have a baby, or a new mom.

We are in-network with most Blue Cross Blue Shield plans. We’ve learned that many BCBS plans cover Medical Nutrition Therapy at 100%. You may call the Member Services number on your card to verify your benefits. We are also happy to call on your behalf. We are considered an out of network provider with all other insurance companies, and can provide you with a Superbill to submit to your insurance company for potential reimbursement.

At your first massage, you will complete a health history form, and address any of your concerns and goals with the massage therapist. Once you and the massage therapist are clear about the treatment, the massage therapist will leave the room and allow you the privacy to get onto the table and make yourself comfortable. After the session, you will be offered water and suggestions to meet your goals, and you’ll have the opportunity to ask questions if needed.

A massage with us is like shopping at a boutique. It is a customized experience, tailored specifically to your needs. You will be welcomed with enthusiasm and warmth, having only two therapist options, eliminating the potential of re-telling your story each time you come in. We get to know you as a member of our Isaiah Counseling & Wellness family.

Absolutely! Many people think that they need to be flexible to do yoga. Come as you are, and you will find that yoga practice will help you with flexibility, strength, coordination, heart health, confidence, and overall well-being.

Our maximum class size is 10 people. In order to offer intimate, personalized classes, we require registration at least one hour before class. This also avoids you showing up to a class that is already full.

We hope the answers to these FAQ’s were helpful. We want to make the process as easy for you as possible. You can call us at 704-910-2055 and our office assistant will help you schedule an appointment. Online scheduling is also available by clicking the link below. It’s easy, convenient, and confidential. Schedule Now